BUSINESS ACCOUNTS
Violence in the Workplace Online Training
Online Training Certificate Course
From the highest rated and most trusted online training company - since 2008.
This course is offered in partnership with Hard Hat Training, a 360training™ company.
Workplace bullying and violence prevention is a critical component of a company's overall safety training program. This online training course is designed to help you achieve a greater understanding of employers' and employees' responsibilities regarding workplace violence awareness and prevention. It highlights various types of violence and bullying, risk factors, and methods to control, prevent, respond to, and stop workplace bullying. This online certification course will help ensure a safe and inclusive workplace for all employees.
This course is in partnership with Hard Hat Training. Hard Hat Training and Compliance Training Online™ are divisions of the 360training™.
This course is for:
Because violence and bullying can occur at any workplace, all employers should make it a priority to provide safety training for their employees. Workplace harassment training highlights the conflict resolution tools needed to reduce the risk of violent or bullying behavior.
Case Study: A government employee contacted an Employee Assistance Program (EAP) member for advice on dealing with her senior coworker who often shouted and made demeaning remarks to female employees. For example, when female employees would ask him for advice on a topic in his area of expertise, he would tell them to use their common sense. When they completed their work on their own, he would speak loudly about how they had done the work the wrong way. When the employee spoke with her supervisor, she was told not to make a mountain out of a molehill.
The EAP counselor was able to help the employee recognize that allowing herself to be brushed off and ignoring the problem was worsening the situation. The counselor helped her explore skills to address the situation, including using firm and friendly "I statements" such as, "I don't like shouting. Please lower your voice." After using these new skills, the senior coworker's behavior improved when interacting with that female employee but not when interacting with the others.
When all of the female employees in the office met with the EAP counselor to practice assertiveness skills, the situation improved. However, it took a meeting between the EAP counselor and the supervisor, a written reprimand, a short suspension, and several counseling sessions before the senior coworker ceased his disruptive behavior.
Available languages: 100+ languages - translation provided by Google Translate (Select Language bottom of page)
Governing Regulations
Workplace violence and bullying is not specifically regulated by OSHA standards, instead falling under the OSH Act general duty clause. It provides that all employers provide a workplace "free from recognized hazards that are causing or likely to cause death or serious physical harm" to their employees. Workplace violence is a recognized hazard, and employers must take steps to minimize the risks of violence against their employees.
- The Equal Employment Opportunity Commission (EEOC) enforces federal laws that make it illegal to discriminate against a job applicant or employee. In addition to protected statuses such as age, race, and sex, the EEOC also provides protection for employees who have complained or filed charges of discrimination or who have participated in an employment discrimination investigation or lawsuit. Severe or pervasive workplace bully can lead to a hostile work environment, which is a violation of federal anti-discrimination laws.
What You'll Learn
Introduction to Violence and Bullying in the Workplace
- Key Terms
- Statistics
- Occupational Safety and Health Act of 1970
- Equal Employment Opportunity Laws
- Responsibilities
Overview of Workplace Violence
- Types of Violence
- Warning Signs
- External Threats
Overview of Workplace Bullying
- Examples of Bullying Behavior
- Types of Bullies
- Root Causes of Bullying
- Unlawful Harassment
Workplace Violence Risk Factors and Vulnerable Groups
- Precautions for High-Risk Workers
- Precautions for Retail Workers
- Precautions for Health Care Workers
Effects of Workplace Violence and Bullying
- Mental Health Effects
- Physical Effects
- Costs to the Organization
Workplace Violence Control and Prevention
- Prevention Policy Creation
- Hazard Assessment
- Control Measures
- Record-keeping
- Training and Awareness
- Human Resources' Role
- Management's Role
- Employee Involvement
- Security
Responding to Workplace Violence
- Threat Assessment
- Emergency Plans
- Emergency Response Teams
- Responding to Violent Incidents
- Recovery and the Three Stages of Crisis
- Investigation and Evaluation
Responding to Workplace Bullying
- Employee Assistance Programs
- Response Strategies
- Crisis
- Stages of Crisis
- Crisis Intervention
- Reporting
Summary
Additional Resources
Exam
It will take a MINIMUM of 2 hours to complete this online course. The student may log on and off as needed. A bookmark will be set so when they log back in they will return to where they left off.
We have no restrictions on how long a person takes to complete a course. Likewise, if you are purchasing for others, we have no time limit on assigning courses, so you can purchase a larger quantity than you currently need and take advantage of volume discounts.
There is no specific OSHA standard dealing with workplace violence training or recertification. However, leaders and experts in the field of workplace violence awareness and prevention advise that recertification be required annually.
EEOC Sexual Harassment Online Training
This course is designed to help achieve a greater understanding of what qualifies as sexual harassment and the best practices for prevention of sexual harassment in...
Workplace Discrimination Prevention
This course introduces you to laws and regulations that protect workers from discrimination and harassment in the workplace. Discrimination can occur during the hiring process, throughout employment...
